| Merchant Service Provider | Telephone Number | |
|---|---|---|
| Citibank, N.A. | (+632) 995-9999 | |
| BDO Unibank Inc | callcenter@bdo.com.ph | (+632) 840-7000 |
| Bank of the Philippine Islands | expressonline@bpi.com.ph | (+632) 89-100 |
| Development Bank of the Philippines | customerservice@dbp.ph | (+632) 818-9511 |
| Global Payments Asia Pacific Philippines, Inc. | PH_enquiry@globalpay.com | (+632) 581-6363 (1800) 1441 0374 toll-free |
| G-Xchange, Inc. | hello@mynt.xyz | |
| The Hongkong Shanghai Banking Corporation Limited | hsbc@hsbc.com.ph | (+632) 85-800 (1800) 1888-8555 toll-free |
| Maybank Philippines, Incorporated. | mpi.customerservice@maybank.com | (+632) 588-3888 |
| Metrobank Card Corporation | customerservice@metrobank.com | (+632) 8700-700 (1800) 1888-5775 toll-free |
| PayMaya Philippines, Inc | support@paymaya.com | (+632) 845-77-88 (1800) 1084-57788 toll-free |
| Rizal Commercial Banking Corporation | service@rcbcbankard.com | (+632) 888-1888 (1800)-10-888-1888 toll-free |
| Stripe Payments | info@stripe.com |
What to ask your acquirer
Do they have experience in your industry?
It's always helpful to choose an acquirer that understands the needs of your specific industry.
Do they have the right tools and technology?
For example, does the acquirer support technology that makes transactions faster and more convenient at the point of sale?
Are they focused on security?
What are the acquirer’s policies and practices regarding fraud avoidance? Acquirers should have a clear and multi-faceted approach that involves technology.
How will they help you manage chargebacks?
Chargebacks usually happen when there is a customer dispute or an error or the financial liability typically falls on the merchant.
